Built for independent garden centers

Your POS remembers the sale. We remember the plant.

A line on the receipt starts the guarantee window. When it is almost over, they hear from you. When it drops to 29 tonight, the warning goes to the forty customers holding something that won't survive it — not to your whole list. And when someone asks at the counter, the bench answers from this store's library.

Talk to us about a founding spot See pricing

The reminder only you can send
When the guarantee window is almost up, the customer who bought from you hears it from you — because you tracked the plant. That is someone walking back through the door, not a filing cabinet.
Weather alerts that know what you sell
Frost tonight? Only customers who bought something frost-sensitive get the text — not your whole list. Built on a horticultural calendar, not a generic weather template.
Ask the bench
A question at the counter, answered from this store's care library. Sources show up as tags so staff can check before they repeat it to a customer.

No POS migration

Simple setup. Keep the POS you have.

Every guarantee-and-marketing platform in this category asks you to switch point-of-sale systems, install a plugin, or hand your checkout over to someone else's IT project. RootTend works with what you've already got — setup is a simple configuration on your existing POS, not a new install. From there, the only new thing at checkout is a few lines on the receipt: a short URL and a note to go there to register. A QR code is optional if your printer handles one well. Staff can optionally put the dashboard on a phone home screen; that is not a POS install and not required to run the counter.

Nothing to switch

Keep whatever POS you're already running. A short one-time configuration is all it takes — no migration project, and no plugin on the register.

A line on the receipt

Most POS systems can add a short URL and a sentence — go here to register — to the footer. They type the ticket number from that receipt. A QR code is optional, for stores that want a scan.

Bring your history

Already have a customer list? One CSV upload brings existing customers and past purchases in, so day one covers more than just what happens next.

Guarantee tracking

Your guarantee is about to expire. Who on your list needs to hear that?

Almost every published guarantee policy ends the same way: bring the original receipt. Which means it rests on a slip of thermal paper surviving eight months in a kitchen drawer — and when it doesn't, someone at your counter decides on the spot whether to believe her.

A store that tracked the purchase can say the window is closing. A store that did not, cannot. That is the same machinery as the frost alert: a moment, a stake, and a message only you are in a position to send.

The window

Starts when they register. Yours to set — thirty days, a year, whatever you actually stand behind.

The walk-back

Before it lapses, they hear from you. Not a blast to the whole list — the people who still have a plant on the clock.

The claim

If it dies anyway, they open a claim from the same thread. No receipt to find, because you already have it. Photo, conversation, approve or deny.

Weather marketing

Frost tonight. Which of your customers is about to lose something?

You already know the forecast. What you don't know is which forty people out of two thousand bought something that dies at 29 degrees — so most garden centers either email everyone, which trains people to ignore you, or email no one at all.

RootTend reads the National Weather Service for your zip code and matches it against what each customer actually bought, then sends care instructions written for their species and their hardiness zone. The ones who bought mulch and daylilies never hear about it.

Frost and heat

Triggered off the live forecast for your zip code, not a calendar date that assumes every year is the same.

The first safe week

The message that brings people back in spring, sent when it's actually safe to plant where they live — not when the calendar says so.

Only who's at risk

Every alert is filtered by what the customer bought. Restraint is the feature — it's why these emails still get opened in April.

Ask the bench

They asked at the counter. What do you tell them?

New staff, a busy Saturday, a plant that is not on the tag they have in their pocket. Most stores guess, search the open web, or go find the one person who would know.

On the lot it is whether the hydrangea will take afternoon sun here. Inside it is why the fiddle-leaf is dropping leaves. Same library, same tags, two very different Saturdays.

Ask the bench answers from this store's care library — the same guides your team already stands behind — and puts the sources on tags so they can check before it reaches a customer. It is not a search engine, and it will say when the library does not have it.

This store's library

Not a generic chatbot. If it is not in your guides, the bench does not invent a practice to fill the gap.

Check the tags

Every answer names what it drew on. Staff read a tag before they repeat it — the same habit as the bench outside.

At the counter

Built for a half-formed question mid-conversation, not a homework assignment after close.

Plans

Both plans do the same thing. The price tracks the size of your customer list — not which features you're allowed to use.

Standard

$159/mo

A single location with up to 5,000 registered customers.

or $1,590/yr yearly — Pay for ten months, get twelve.

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Plus

$249/mo

More than 5,000 registered customers, or more than one location.

or $2,490/yr yearly — Pay for ten months, get twelve.